RIYADH

9:16:45 AM

Elevating your CX = 5.7× More Revenue.

The only partner in Saudi Arabia specializing in measurable Customer Experience strategies that guarantee revenue impact.

86%

of buyers are willing to pay more for a great customer experience

PwC

74%

of Saudi consumers say personalized service makes them more loyal to a brand.

KPMG

5%

increase in customer retention can boost profits by up to 25–95%

HBR

86%

of buyers are willing to pay more for a great customer experience

PwC

RIYADH

9:16:45 AM

Elevating your CX = 5.7× More Revenue.

The only partner in Saudi Arabia specializing in measurable Customer Experience strategies that guarantee revenue impact.

86%

of buyers are willing to pay more for a great customer experience

PwC

74%

of Saudi consumers say personalized service makes them more loyal to a brand.

KPMG

5%

increase in customer retention can boost profits by up to 25–95%

HBR

86%

of buyers are willing to pay more for a great customer experience

PwC

We help Saudi businesses create unforgettable customer journeys that drive loyalty and revenue—backed by elite experts and cutting-edge CX technology.

CX HUB specializes in improving customer touchpoints across all industries in Saudi Arabia—aligning experiences to expectations to drive retention.

We help Saudi businesses create unforgettable customer journeys that drive loyalty and revenue—backed by elite experts and cutting-edge CX technology.

CX HUB specializes in improving customer touchpoints across all industries in Saudi Arabia—aligning experiences to expectations to drive retention.

We help Saudi businesses create unforgettable customer journeys that drive loyalty and revenue—backed by elite experts and cutting-edge CX technology.

CX HUB specializes in improving customer touchpoints across all industries in Saudi Arabia—aligning experiences to expectations to drive retention.

Elite experts.

A hub of reputational CX professionals from various fields offering tailored solutions.

Full journey.

Discover, design, deliver, measure, and optimize every aspect of CX.

Innovation hub.

Cutting-edge technologies and strategies for measurable customer loyalty gains.

What You’ll Get with CX Hub

CX solutions to transform experiences.

Tailored CX Strategy & Roadmap

Customer Journey Analysis

Industry-Specific CX Design

Touchpoint Optimization

Access to Elite CX Experts

Top-Tier Specialist Network

Multidisciplinary Expertise

End-to-End Support

Unique CX Technology & Tools

Feedback & Sentiment Analysis

Journey Mapping Dashboards

Omni-Channel Solutions

Increase satisfaction, and grow retention.

What You’ll Get with CX Hub

CX solutions to transform experiences.

Tailored CX Strategy & Roadmap

Customer Journey Analysis

Industry-Specific CX Design

Touchpoint Optimization

Access to Elite CX Experts

Top-Tier Specialist Network

Multidisciplinary Expertise

End-to-End Support

Unique CX Technology & Tools

Feedback & Sentiment Analysis

Journey Mapping Dashboards

Omni-Channel Solutions

Increase satisfaction, and grow retention.

What You’ll Get with CX Hub

CX solutions to transform experiences.

Tailored CX Strategy & Roadmap

Customer Journey Analysis

Industry-Specific CX Design

Touchpoint Optimization

Access to Elite CX Experts

Top-Tier Specialist Network

Multidisciplinary Expertise

End-to-End Support

Unique CX Technology & Tools

Feedback & Sentiment Analysis

Journey Mapping Dashboards

Omni-Channel Solutions

Increase satisfaction, and grow retention.

Our Mission

To unite Saudi businesses with world-class CX expertise and innovative solutions, enabling them to deliver exceptional experiences that drive loyalty, growth, and lasting brand reputation.

Our Purpose

To build a trusted national hub that empowers organizations to exceed customer expectations through integrated strategy, advanced technology, and measurable results.

Our Process

3-Steps Proven Framework

1

Discover & Design

Analyze your customer journey and craft tailored CX solutions.

2

Implement & Integrate

Deploy strategies and technology seamlessly across touchpoints.

3

Measure & Optimize

Track results and refine experiences for lasting growth.

Founders

Founders

Founders

Operating From Riyadh

Eng. Abdullah AlGhamedi

Founder & Chairman of Board

Mr. Ismail AlShehri

Co-Founder & Chief of Partnerships

Mr. Ismail AlShehri

Co-Founder & Chief of Partnerships

Mr. Ismail AlShehri

Co-Founder & Chief of Partnerships

Mr. Naif Marhoum

Co-Founder & Chief of Marketing

Mr. Naif Marhoum

Co-Founder & Chief of Marketing

Mr. Naif Marhoum

Co-Founder & Chief of Marketing

For Ambitious Saudi Businesses Ready to Lead in CX

Here's what our clients had to say

CXworld transformed our approach—customer loyalty is at an all-time high.

A. Alharthy

Retail Director

No one else offered the breadth of solutions or real expertise we found here.

S. Alzahrani

CX Lead, Finance

From design to delivery, the whole journey was seamless and results-driven.

F. Alenazi

Digital CX Manager

From design to delivery, the whole journey was seamless and results-driven.

F. Alenazi

Digital CX Manager

CXworld transformed our approach—customer loyalty is at an all-time high.

A. Alharthy

Retail Director

No one else offered the breadth of solutions or real expertise we found here.

S. Alzahrani

CX Lead, Finance

From design to delivery, the whole journey was seamless and results-driven.

F. Alenazi

Digital CX Manager

From design to delivery, the whole journey was seamless and results-driven.

F. Alenazi

Digital CX Manager

CXworld transformed our approach—customer loyalty is at an all-time high.

A. Alharthy

Retail Director

No one else offered the breadth of solutions or real expertise we found here.

S. Alzahrani

CX Lead, Finance

From design to delivery, the whole journey was seamless and results-driven.

F. Alenazi

Digital CX Manager

From design to delivery, the whole journey was seamless and results-driven.

F. Alenazi

Digital CX Manager

How quickly can we see results?

How quickly can we see results?

How quickly can we see results?

Do you work with my industry?

How is CXworld different from other CX companies?

Do you work with my industry?

What makes CX Hub different from other CX providers?

What makes CX Hub different from other CX providers?

What makes CX Hub different from other CX providers?

Is this only for large enterprises?

What makes CX Hub different from other CX providers?

What makes CX Hub different from other CX providers?

What’s included in the proposal?

What makes CX Hub different from other CX providers?

What makes CX Hub different from other CX providers?

Request a Proposal Today.

Brief us about your needs and we will schedule a discovery call to move things forward.

2025 all rights reserved CX Hub, Saudi Arabia

2025 all rights reserved CX Hub, Saudi Arabia

Website by Moe al Hakeem